در مورد آداب کسب و کار مطالعه میکنم. یکی از مشکلات عمده تیمهای جوان و کم تجربه ایرانی، مشخص نشدن چارچوبهای آداب کسب و کار است. شاید اگر حوصله داشتم، قسمتی از مطالب را به صورتی موردی بیان کنم. نکتهی جالبی که در دو کتابی که دست گرفتهام وجود داشت، اهمیت آداب در ایران است. در بسیاری از موارد، ایران قوانین جداگانهای (هر چند بعضی از آنها برای من شفاف نیست.) را در این شرایط در بر گرفته است. به این بخش در خصوص ساعت کسب و کارها در ایران از کتاب Global Business Etiquette توجه کنید:
The times people work, take breaks, and take lunch vary around the world. Generally in the United States, offi ces are open from 9 a.m. to 5 p.m. Employees begin work promptly and always look busy even if their work is caught up. Reading the newspaper or visiting with associates, when not busy, is common in many countries in the world, however. Knowing what the offi ce hours are can be benefi cial for planning your work schedule while in another country. Some examples of offi ce hours follow.
Iran’s business hours are from 9:30 a.m. to 1 p.m. and 2 p.m. to 5 p.m., Saturday through Wednesday, and there is no work from noon until the next morning during the month of Ramadan (the ninth month of the Islamic lunar calendar). In Brazil and Colombia, business hours are 8 a.m. to 6 p.m., Monday through Friday, with a noon to 2 p.m. lunch time. Peruvians average a six-day workweek of 48 hours. 6 Because offi ce hours vary around the world, you will want to talk with your associates about the proper times to make appointments. In the United States, breaks and lunch times tend to be on the frugal side. The lunch period is from 30 minutes to an hour, and break times are usually one 15-minute period in the morning with another 15-minute period in the afternoon. Because “time is money” in the United States, workers are expected to adhere to these times to the point that anyone who clocks in and out of work has to clock in and out at lunch time. It is diffi cult for U.S. businesspeople to understand the Europeans’ one- to one-and-a-half-hour lunch break, 20-minute morning and afternoon breaks, plus a 15-minute cleanup time at the end of the workday. Whereas the United States has an average eight-hour workday, Europe has a seven-hour workday.